Frequently Asked Questions
Everything you need to know about your Dana Beauty experience.
Are your beauty products 100% authentic?
Yes, at Dana Beauty Shop we guarantee that all products are 100% authentic and sourced directly from authorized distributors and the brands themselves.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for opened cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately for a replacement.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.